Need Professional Technology Support? Vicinitech can help…

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Technology Support

IT Managed Services

Get The Quality Technology Service You Need

Whether you prefer flexible On-Call Support or be a part of our proactive managed, we offer “business-class” technology support that provides:

  • Professional Recommendations: We bring a business solution to your technology needs based on trusted designs
  • Technical Resources: We maintain a full-time technical staff, giving us the flexibility to bring in different experts to solve specific technical problems
  • Clear Communications: We explain your options so you can understand the risks and benefits of each technology decision
  • Broad Coverage: We cover all your technical needs including – telecom, wiring, fiber, phones, wireless – to provide one-stop service for you
  • Competitive Rates: Despite providing the highest level of service available, our rates are very competitive, giving you great value for your investment

Do you need an IT Help desk?

24/7 Helpdesk available

We provide quality service on an as-you-need-it basis.  Call or email and one of our technicians will:

  • Diagnose and review the cause of the problem and offer you a recommended solution
  • With your authorization, proceed with repairs and test to make sure your system is operational
  • Review completed work with you for your approval

We are available 24/7.  We provide standard and after-hours emergency support by calling our main phone line or emailing through our helpdesk system.

IT Managed Service Provider

Clients often look to increase productivity and eliminate costly breakdowns.  Our Managed Service is designed to help you reach this goal in a cost-effective manner:

  • Secure Perimeter: Firewalls and access controls to ensure trouble-free Internet access
  • Help Desk Tracking: An online help desk so clients can track requests and manage support
  • Site Documentation: Comprehensive reference records on system configuration and security
  • Preventative Maintenance: Critical system reviews to catch problems before they happen