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Our
Services | Technology Support
Small Business Technology Support
When it comes to managing your
computer system the kinds of technology support for small and
mid-sized businesses are often reactive in their approach and
lack the kind of professional support you really need to make
your technology investment pay dividends instead of just costing
you money. Here are your typical choices.
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“Go it alone” – but
spend hours solving problems like “why can’t I see the
printer from this PC?”, “where did my file go?”, and “is
that a virus?”
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Go to the “big box”
computer stores – but be told by the hardware guys “we
can’t fix that, that’s Microsoft’s problem” and be told by
Microsoft, after paying $39, “that’s the application, not
Windows”
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Freelance Tech Support Person: Often
unreliable service providers between jobs that speak a lot
of technical mumbo-jumbo but can’t seem to get the problem
fixed or return your phone calls. This
is a band-aid approach at best that relies upon fixing problems as they arise
with no
ongoing preventive maintenance. Additional shortcomings with this
choice of computer support are:
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creates spikes in cash
flow
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every service call bills
at an a-la-carte rate that will cost more in the long
haul
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not as reliable in
emergencies
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no commitment to your
long-term success
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Professional Small
Business Support - Business Class Technology Support™
from Vicinitech. Our support services offer these desirable
advantages to small business:
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A
business orientation to your technology – we make
recommendations based on sound business reasons, not
cool technology
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A
full-time technical staff. Unlike a one-man
operation, we bring in the right expert to help you,
when you need it.
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We
speak English, not "techno-geek". We pride ourselves
on the ability to explain your technology options in
clear business terms that you understand
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One
convenient solution for all your technical needs –
telecom, wiring, fiber, phones, wireless. That's unlike
the big computer stores, who will fix hardware but run
away from other more complicated problems
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Competitive rates -- that offer exceptional value,
about what you'd pay your car mechanic
Depending on your needs, you may prefer
our unstructured
On-Call Support or our standardized
Service Pack
maintenance plans. Either way, you’ll get the professional,
competent, timely service you expect.
Small Business Lifeline Service
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